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Elana Duffy
Feb 26, 20154 min read
Buyer be weary (or, how camping companies can save customer service)
- Elana Duffy Serve your customers well and they will serve you in return. That concept sounds so easy, right? Two run-ins lately have...
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Elana Duffy
Jan 21, 20154 min read
Reply, Reply All, or No Reply at All: Tips and tricks for managing responses
The response was perfect. Your cubicle buddy is going to laugh at your slightly snarky but still informed response to his recent push of...
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